Incidenti di Viaggio?

Sea Pollution - Ruined Holiday

This is not the only problem - train, airplane, schedule changes, sometimes there are cases of force majeure (e.g.: environmental disaster).

This is the law that protects you:

When the travel package is CANCELED BEFORE DEPARTURE FOR ANY REASON, except for the fault of the consumer, such as environmental disaster, the consumer is entitled * :

- To benefit from another TRAVEL PACKAGE of the same or better quality at no extra cost;

- To benefit from a travel package of a lower quality upon return of the PRICE DIFFERENCE;

- To be REIMBURSED the sum of money already paid within seven working days from withdrawal of cancellation.

In the cases mentioned above, the consumer is entitled to be compensated for ANY FURTHER DAMAGE arising from breaching the contract.

(*This does not apply if the cancellation of the package is due the failure of reaching the minimum number of participants that may be required, and the consumer has been informed in writing at least twenty days before the scheduled departure date, or due to force majeure, except overbooking).

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